1.Introduction
SignalScale AI ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us, including when you opt in to receive SMS/text message communications.
This policy applies to information collected through our website and digital channels. Please read it carefully. If you disagree with its terms, please discontinue use of our site.
2. Information We Collect
We collect information from you when you register on our site, subscribe to communications, respond to a survey, fill out a form, or opt in to receive SMS communications.
2.1 Information You Provide Directly
When registering, enquiring, or opting in, you may provide:
- Full name
- Email address
- Mailing address
- Phone number (including mobile number for SMS communications)
2.2 SMS / Text Message Opt-In Data
When you opt in to receive SMS communications, we collect:
- Your mobile number
- Consent record (date, time, and method of opt-in)
Important:
Your mobile number and SMS consent data will NOT be sold, rented, or shared with third parties for marketing purposes. This data is used exclusively by SignalScale AI to deliver communications you have requested.
2.3 Annonymous Browsing
You may visit our website anonymously. No personal information is required for browsing.
3. How We Use Your Information
We may use your information to:
- Personalize your experience
- Improve our website and services
- Provide customer support
- Send updates, newsletters, and marketing communications
- Send SMS/text messages (if opted in)
- Comply with legal obligations
3.1 Email Communications
Your email may be used to send updates, offers, and relevant service information.
You may unsubscribe anytime via the link in our emails.
3.2 SMS / Text Message Communications
If you opt in:
You may receive marketing messages, reminders, updates, and follow-ups
You can opt out anytime by replying STOP
Reply HELP for assistance
Message/data rates may apply, Message frequency varies.
For full details of your rights regarding SMS communications, please refer to our Terms and Conditions.
4. How We Protect Your Information
We implement appropriate technical, administrative, and physical safeguards to protect your personal data.
However, no method of transmission over the Internet is 100% secure.
5. Cookies
We use cookies to:
- Understand user preferences
- Improve user experience
= Track site usage and performance
Third-party service providers may assist us in analytics but cannot use your data independently.
6. Disclosure to Third Parties
We do not sell or trade your personal information.
We may share information with trusted partners who help operate our business, provided they maintain confidentiality.
We may disclose information if required by law or to protect rights and safety.
6.1 SMS Data — No Third-Party Sharing
Mobile numbers and SMS consent data are never shared or sold to third parties for marketing purposes.
7. Compliance
By providing your mobile number and opting in, you consent to receive automated SMS communications.
Consent is not required to purchase services
You may withdraw consent anytime by replying STOP or contacting us
8. Third-Party Links
Our website may include links to third-party sites.
We are not responsible for their privacy practices.
9. Data Protection & Your Rights
You have the right to:
- Access your data
- Correct inaccuracies
- Request deletion
- Restrict or object to processing
- Withdraw consent
To exercise your rights, contact us below.
10. Data Retention
We retain data only as long as necessary.
SMS opt-in records may be retained for up to 4 years for compliance purposes.
11. Children's Privacy
Our services are not intended for individuals under 13.
We do not knowingly collect data from children.
12. Changes to This Policy
We may update this Privacy Policy at any time.
Continued use of our website implies acceptance of updates.
13. Contact Us
SignalScale AI
401 Shubham Bldg
Gandhigaram Rd,Juhu
Mumbai 400049, India
Email: [email protected]
Phone:+91 98927 70931
Website: https://SignalScaleAI.com